At TutorsTiq, we are committed to protecting your privacy and ensuring the security and transparency of how your personal information is managed. This Privacy Policy explains how we collect, use, share, and protect your data when you interact with our website https://tutorstiq.com and use our services.
By using our website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our site and services.
1. Information We Collect
We collect various types of information to offer high-quality and personalized services.
1.1 Personal Information You Provide
- Account Information: When you create an account, we collect your name, email, phone number, and any additional information you provide.
- Service-Related Information: To deliver our services, we collect any materials or information you submit that are necessary for providing our services.
- Payment Information: We collect billing details, such as payment methods and billing addresses, when you purchase services.
- Communication: Information you provide via email, live chat, or support tickets is collected to help us respond to your queries, concerns, or service requests.
1.2 Information Collected Automatically
- Usage Data: We automatically collect data such as your IP address, browser type, device information, and browsing activity (e.g., pages visited, session duration) to better understand how users interact with our website.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and track preferences. You can control cookie settings via your browser.
2. How We Use Your Information
We use the information collected for various purposes, including:
- Service Delivery: Your information helps us provide personalized services to meet your specific requirements.
- Customization: We may use the information you provide to customize our services based on your preferences and needs.
- Communication: We use your contact information to manage your account, respond to service inquiries, and keep you updated about our offerings.
- Payment Processing: We securely process payments for the services you purchase.
- Website Optimization: Usage data helps us improve website functionality and enhance user experience.
- Marketing and Promotions: If you’ve consented, we may send you updates, offers, or promotional content related to our services. You may opt out of marketing communications at any time.
- Legal Compliance: We may use your information to comply with legal requirements or respond to lawful requests from government authorities.
3. Sharing Your Information
Your privacy is important to us, and we do not sell, rent, or trade your personal data. We may only share your information under limited circumstances:
- Service Providers: We may share your data with third-party service providers who assist in delivering services (e.g., payment processors, hosting platforms).
- Legal Obligations: We may disclose information if required by law or in response to legal processes such as subpoenas or court orders.
- Business Transfers: In the case of a merger or acquisition, your data may be transferred to the acquiring entity in accordance with this policy.
4. Your Rights
Depending on your location, you may have rights regarding your personal information. These rights may include:
- Access and Correction: You can request access to the personal data we have about you and correct any inaccuracies.
- Data Deletion: You may request that we delete your personal information, except where we are required by law to retain it.
- Opt-Out of Marketing: You can opt out of receiving marketing communications by following the instructions in our emails or contacting us directly.
- Cookie Preferences: Manage your cookie settings through your browser preferences.
5. Data Security
We prioritize data security and use measures such as encryption, secure servers, and firewalls to protect your personal data. While we strive to protect your information, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, your data will be securely deleted or anonymized.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.
8. Children's Privacy
Our services are not directed toward individuals under the age of 13. If we learn that we have collected personal data from a child under 13, we will take immediate steps to delete that information.
9. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or to comply with legal requirements. When changes occur, we will update the "Effective Date" and notify you by posting the revised policy on this page. We recommend reviewing this policy periodically.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please reach out to us at:
24/7 Dedicated Assistance
+1.844.966.8757
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