Service Policy

Welcome to TutorsTiq. We're thrilled to have you here, and we want to make sure our relationship is built on clear and mutually respectful terms. By accessing or using our website at https://tutorstiq.com and the range of academic services we offer—including tutoring, editing, proofreading, and research assistance (collectively, the “Services”)—you agree to these Terms of Service (“Terms”). Please take a moment to review them carefully. If you're not on board with these Terms, we kindly ask that you refrain from using our Services.

1. What We Offer: Services Overview

Our mission is to help you succeed academically while maintaining the highest standards of integrity. Here’s how we can support you:

• Tutoring Services: We provide personalized academic tutoring to help you better understand concepts related to your studies. From understanding subjects to exam preparation, we’re here to guide you through the process of enhancing your knowledge and skills.
• Editing Services: Our editing services ensure your written work is polished, coherent, and free of grammatical errors. We’ll review your drafts and provide feedback to enhance clarity and flow.
• Proofreading Services: We offer proofreading to catch any lingering mistakes in your documents, ensuring that your final submissions are error-free and ready for presentation.
• Research Assistance: We’ll help you navigate the world of academic research by guiding you to credible sources and offering insights on how to structure and cite your findings while encouraging critical thinking and ethical research practices.

Our goal is to elevate your learning experience while upholding academic integrity. All of our Services are here to help you sharpen your skills, but they’re no substitute for the effort you put in. We’re simply your support team on your academic journey.

2. Who Can Use Our Services: Eligibility

We’re here to support anyone looking to improve their academic work, but there are a couple of prerequisites:

• You must be at least 18 years old, or if you’re under 18, have the consent of a parent or guardian.
• You must be legally capable of entering into this agreement.

3. Creating and Managing Your Account

3.1 Account Registration

To fully unlock the benefits of our Services, you may need to create an account. We’ll ask for some basic information (your name, email address, and a password). You are responsible for safeguarding your account information, and we trust you’ll keep your credentials private.

3.2 Account Termination

We reserve the right to suspend or terminate your account if we suspect any violation of these Terms or any form of dishonest or fraudulent activity. Respect goes both ways, and we aim to maintain a positive, fair community for everyone.

4. Using Our Services: What You Need to Know

4.1 Tutoring

Our tutoring sessions are designed to help you understand academic topics. While we’ll offer all the guidance and resources we can, the work you submit for academic credit must be your own creation.

4.2 Editing and Proofreading

Our editing and proofreading services aim to enhance the quality of your written work. However, it is your responsibility to ensure that the content you submit aligns with your academic institution's standards and expectations.

4.3 Research Assistance

We’ll help guide your research by pointing you to credible sources and teaching you how to navigate academic databases effectively. It’s your job to ensure that your work meets the research and citation standards of your academic institution.

4.4 Appropriate Use

Our Services are designed to assist you ethically in your academic endeavors. We do not condone academic dishonesty in any form. Using our Services to cheat or submit others’ work as your own is strictly prohibited.

5. Payments and Refunds: How It Works

5.1 Service Fees

We’re upfront about our fees, which are listed on our website. All payments are due before we begin working with you unless otherwise stated. By purchasing our Services, you agree to these rates.

5.2 Refund Policy

We’re committed to delivering high-quality Services, but once we’ve provided them, refunds are generally not offered. However, if there are exceptional circumstances (e.g., technical problems on our side), we will evaluate the situation on a case-by-case basis.

6. Respecting Our Work: Intellectual Property Rights

We put a lot of time and effort into creating our materials and resources, and we expect the same level of respect for our work that we show you.

• You’re free to use our materials for personal and educational purposes, but you do not have the right to reproduce, distribute, or modify our content without explicit permission from us.
• Our Services and content are for your use only, and you may not use them for commercial purposes without our approval.

7. A Commitment to Academic Integrity

Our Services are designed to support learning, not to replace it. By using our Services, you agree to uphold your institution’s standards for academic integrity.

• Don’t submit any material we provide as your own.
• Be sure that everything you submit is your own work or properly cited.

We stand firmly against academic dishonesty, and we expect the same from you.

8. Limitation of Liability: A Few Important Notes

We’re confident in the quality of our Services, but we can't make any guarantees about academic outcomes. In using our Services, you acknowledge that:

• We provide our Services “as is,” and we disclaim any warranties, express or implied.
• We’re not responsible for any direct or indirect consequences, including damages, arising from your use or inability to use our Services.
• Your success is ultimately in your hands, and we’re here to support—not guarantee—your academic journey.

9. Indemnification: Your Responsibility

By using our Services, you agree to indemnify and hold us (as well as our affiliates, employees, and agents) harmless from any claims, damages, or liabilities that arise from your misuse of our Services or your violation of these Terms.

10. Keeping Things Fresh: Modifications to Terms

We may update these Terms from time to time, so be sure to check back. When we do make changes, we’ll update the “Effective Date” at the top of this page. Continued use of our Services after any updates means you accept the new Terms.

11. Reach Out to Us

We’re here to help, so if you have any questions or concerns about these Terms, don’t hesitate to contact us:

• Email: care@tutorstiq.com
• Address: https://tutorstiq.com